Privacy Policy
Hawana HVAC Solutions is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
When you contact Hawana HVAC Solutions for services, estimates, or support, we may collect the following information:
- Your name and contact information (email address, phone number, mailing address)
- Service address and details about your HVAC system
- Communication history between you and our team
- Billing and payment information for services rendered
How We Use Your Information
We use the information we collect to:
- Provide and deliver HVAC services, including repairs, installations, and maintenance
- Respond to your inquiries and provide customer support
- Send service reminders, appointment confirmations, and maintenance notices
- Process payments and manage billing
- Improve our services and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of Hawana HVAC Solutions, our customers, or others
- With trusted service providers who assist us in operating our business (subject to confidentiality agreements)
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and procedural safeguards appropriate to the sensitivity of the information we collect.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may choose to disable cookies through your browser settings, though this may affect certain website features.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing the personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your information (subject to legal obligations)
- Opting out of marketing communications
To exercise these rights, please contact us at [email protected] or call (647) 550-4220.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Effective Date: March 25, 2026
If you have any questions about this Privacy Policy, please contact us at [email protected] or call (647) 550-4220.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- By email: [email protected]
- By phone: (647) 550-4220
- By mail: 670 Millbank Dr, London ON N6E 1S2, Canada
Have Questions?
Our team is here to help. Contact us for any questions about our privacy practices or HVAC services.
📞 (647) 550-4220
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